A dedicated service team ensures the operability of the service network

1. Users can send operators to our company, or our after-sales personnel can go to the buyer's factory to provide free training on operation, maintenance, and upkeep to the operators until they can independently operate the machine tool.
2. A dedicated after-sales service team, with a 24-hour service hotline and multiple offices across the country, can respond promptly to customer service requests.
3. Our company provides lifelong maintenance services for the products we offer, and offers daily consultation and guidance on equipment at any time. Outside the warranty period, our company still provides extensive and preferential technical support and spare parts supply to the demand side. For each device, our company will establish a unique ' user profile* to track and record relevant information about the user's use of the device.
Our company will promptly inform the demand side of the software upgrade situation. Except for new requirements, wey provide free daily software upgrade services.

More news

■

Exploring the Wonders of QINGDAO DK HISTRON: A Knowledge Hub

—

2025-08-08